FAQ
Buying
How will I know if the bike is going to fit me?
We want you to find a bike that is perfect for you, so if there's anything you need to know, from measurements and additional photos to simply general advice, please don't hesitate to drop us a line and we will provide whatever you need to make an educated and informed decision. Please visit our contact page.
How do I know the bike I buy will be in good condition?
Our mechanics inspect and ensure every bike we sell is in perfect road (or off road!) worthy condition. The condition of every bike is shown in our listings, with detailed photos of the frame and parts. As always though, if you require more information on any bike you see, just contact us and one of our certified mechanics will be happy to provide additional information.
Do you do test rides?
Absolutely. We want the bike you buy to be one that you are comfortable with and riding it can help you make that choice. We do ask that you have a membership with us and on the day of testing, just leave us with a photo id and away you go.
What if I have a question about a bike after I buy it?
Our customer service doesn’t stop when you buy your bike, as we’re here for the long haul, so we are always happy to help with any questions or queries in the future, so just drop us a line via email, Facebook or simply give us a call! Please visit our contact page for all of our contact details.